Support Videos
Questions before you buy?
What kind of ring-u customer are you? Wondering what plan or service fits for you and your businesses needs? Hopefull this short video will help.
What is the difference between phone numbers and phone lines? A lot has changed with VOIP and this video answers that basic question.
Let's get your ring-u system set up!
From opening your ring-u phone system boxes to the first steps of installation.
Watch this to learn how to easily connect your Grandstream GRP series WiFi phones to your WiFi network. Easy-Peasy!
This video will take you through setting up your different types of extensions in your ring-u phone system.
Basic networking information that is helpful when installing your ring-u phone system!
Using your Private Customer Dashboard to configure your new or existing ring-u phone system.
This video will take you through setting up Groups in your ring-u phone system, and how to use them for best results.
This video is all about the Virtual Receptionist (sometimes called an Automated Attendant) and how to set it up to route your calls.
Using features of your ring-u phone system.
A basic walk-through of the most used tabs on your customer portal (dashboard). A good way to familiarize yourself with the basic set-up of your system.
Answers to the age old question: Hold -vs- Park, and when to use each? Spoiler... Most people prefer parking the calls...see why here.