Of course you can keep your phone number!
In fact if you have multiple numbers, you can keep them all.
Which type of customer are you?
Office
If you have:
• single location
• no remote workers
Includes:
• all basic features
• no softphones
• Broadcast paging
(without additional equipment)
$99.95
a month
2 lines & 2 numbers + FAX*
no contract
Virtual
If you have:
• mobile locations
• mobile workers
Includes:
• all basic features
• softphones
$99.95
a month
2 lines & 2 numbers + FAX*
no contract
Cloud
If you have:
• multiple locations
• remote workers
Includes:
• all basic features
• softphones
• Broadcast paging
(requires additional equipment)
$99.95
a month
2 lines & 2 numbers + FAX*
no contract
​Basic features included in every plan:
​
-
Keep your existing number(s) or get new ones.
-
2 HD VOIP voice lines (2 concurrent calls)
-
2 local phone numbers (1 can be fax number)
-
Unlimited calling to USA & Canada*
-
No long distance charges
-
Intercom, transfer, paging*, groups, voicemail + more.
-
Includes e911 service.
-
*Electronic Fax to email ($9.95 value)
-
SMS/Text from business # ($9.95 value)
-
Conference Rooms ($9.95 value)
-
Voicemail Transcription ($9.95 value)
-
System Backup & Restore ($19.95 value)
-
Cloud and Virtual include private server ($19.95 value)
Required equipment:​
Office Plan
Cloud Plan
No equipment is needed for the Virtual Plan, just download our Cloud Softphone from the iOS or Google Play stores.
Premium Plans and add on services:
Premium Plan 8 lines + 4 numbers + lots of extras
(also for Complex Systems or Large Deployments)
$249.95 mo.
save $60
Features included in plan:
-
​Keep your existing number(s) or get new ones.
-
8 HD VOIP voice lines (8 concurrent calls)
-
4 local phone numbers (1 can be fax number)
-
Unlimited calling to USA & Canada*
-
No long distance charges
-
Intercom, transfer, paging**, groups, voicemail + more.
-
Includes e911 service.
-
Electronic Fax to email ($9.95 value)
-
SMS/Text from business # ($9.95 value)
-
Conference Rooms ($9.95 value)
-
Voicemail Transcription ($9.95 value)
-
System Backup & Restore ($19.95 value)
-
Private Cloud server ($19.95 value)
BONUS FEATURES:
-
Call Recording
-
Web Softphones
-
Basic CRM
ALL INCLUDED IN PLAN​
Additional charges for:
-
More than 4 numbers
-
More than 8 lines
-
any a la carte features from our list (800 numbers etc)
***If your business meets any of the following criteria, this will be your base plan:***​
​
-
Three or more domestic locations
-
A location is any place of business with a phone extension.
-
-
Thirty or more extensions of any type, including soft-phone and/or virtual.
-
One or more international locations or extensions.
Best Value
Premium Lite 6 lines + 4 numbers + lots of extras
$199.95 mo.
save $60
Features included in plan:
-
​Keep your existing number(s) or get new ones.
-
6 HD VOIP voice lines (6 concurrent calls)
-
4 local phone numbers (1 can be fax number)
-
Unlimited calling to USA & Canada*
-
No long distance charges
-
Intercom, transfer, paging**, groups, voicemail + more.
-
Includes e911 service.
-
Electronic Fax to email ($9.95 value)
-
SMS/Text from business # ($9.95 value)
-
Conference Rooms ($9.95 value)
-
Voicemail Transcription ($9.95 value)
-
System Backup & Restore ($19.95 value)
-
Private Cloud server ($19.95 value)
BONUS FEATURES:
-
Call Recording
-
Web Softphones
-
Basic CRM
ALL INCLUDED IN PLAN​
Additional charges for:
-
More than 4 numbers
-
More than 8 lines
-
any a la carte features from our list (800 numbers etc)
NEW Plan!
Add-On Services
Additional Lines
$24.95 mo.
1 additional HD voip voice line (adds 1 additional concurrent call) with unlimited calling to USA & Canada*, no long distance charges.
Additional Local Number
$4.95 mo.
1 additional local telephone number (DID) for voice calls NOT faxing. Useful if you want a number that rings directly to a specific extension.
Toll Free Number
$4.95 mo.
Toll Free number for inbound voice calls, NOT for faxing. All inbound toll free calls billed @ 2¢ per minute.
Additional Fax Number
T38 enabled VOIP fax number and FREE fax to email as a PDF file. Can also be sent to your fax machine, HT801 adapter required.
$4.95 mo.
Toll Free Fax Number
Toll Free T38 enabled number for inbound faxes. All inbound toll free calls billed @ 2¢ per minute. Can also be sent to your fax machine, HT801 adapter required.
$4.95 mo.
Expanded Conference Room
The included conference room gives you 2 additional lines while in conference. This add on expands that by 4 additional lines, for a total of 6 additional lines when conference rooms are being used. May be stacked for even more conference capability.
$9.95 mo.
Call Recording
Allows call recording to digital storage (USB drive). Nice to have for recording long detailed conference calls, or for training CSR's.
$9.95 mo.
International Calling
Pre-Pay for discounted international calling by filling your ring-u wallet. Rates as low as 2¢ per minute. Check our international rates here.
2¢ min
and up
Text Messages
100 Free SMS messages included in basic billing. All additional messages billed @ 5¢ each unless TextPlus or TextPro has been added to plan.
100 FREE
additional 5¢ each
TextPlus
Pre-Pay for discounted text messaging. 1400 Text/SMS messages included in plan, all additional messages billed @ 3.5¢ each.
49.95 mo.
add text 3.5¢
TextPro
Pre-Pay for discounted text messaging. 4000 Text/SMS messages included in plan, all additional messages billed @ 2.5¢ each.
99.95 mo.
add text 2.5¢
Analog Fax Machine Connection
An additional dedicated fax line directed to your analog fax adapter (HT801/802 etc). Valuable to offices that do a lot of faxing and don't want to scan faxes to use our included electronic fax service. (Uses the fax number included in the basic plan)
$24.95 mo.
Web Softphone
Turn your browser into a ring-u softphone! Work from anywhere with a laptop, desktop, and most browsers. Solves many remote work issues and this monthly fee allows use of multiple softphones on your account for just one fee. For best results use a headset
$19.95 mo.
Basic CRM
Turn your daily calls into a customer contact list. Add customer info, address, and see a log of all customer calls, recorded calls*, SMS/Test messages, and faxes. Automatically groups all of this information under the customer tab. All data exportable as CSV, or XLS file type.
$19.95 mo.
CRM + Softphone Combo
Get all the benefits of our CRM and our browser based Web Softphone for one low price and save $10 on your monthly bill!
$29.95 mo.
Bespoke Features (add-on)
Occasionally we get a customer who wants features and/or logic that is not part of our regular offerings that are built into the above plans. We are willing to look at those wants/needs on a case by case basis. If we agree to the request, this is the minimum charge for the initial coding creation/changes as well as the ongoing fee to support a unique configuration.
$249.95 mo. & up
*Calls inside the continental USA and most of Canada. See detailed RATES for clarification.
To take advantage of our services you will need the following:
1. A high speed, low latency internet connection. Test your connection here.
2. Our Hello Hub plug-n-play small business PBX. We do not sell our services for use with other brands or types of equipment/systems because we would have no control over hardware specification, quality, ease of use or troubleshooting.
3. SIP handsets such as the Grandstream GXP 1625 (which we sell here), or a cell phone can be used as an extension either by using an app, or by forwarding the call to your cellular number (virtual extension).