Of course you can keep your phone number!
In fact if you have multiple numbers, you can keep them all.
Which type of customer are you?
Office
Virtual
Cloud
If you have:
• single location
• no remote workers
Includes:
• all basic features
• no softphones
• Broadcast paging
(without additional equipment)
If you have:
• mobile locations
• mobile workers
Includes:
• all basic features
• softphones
If you have:
• multiple locations
• remote workers
Includes:
• all basic features
• softphones
• Broadcast paging
(requires additional equipment)
$99.95
a month
2 lines & 2 numbers + FAX*
no contract
$99.95
a month
2 lines & 2 numbers + FAX*
no contract
$99.95
a month
2 lines & 2 numbers + FAX*
no contract
​Basic features included in every plan:
​
-
Keep your existing number(s) or get new ones.
-
2 HD VOIP voice lines (2 concurrent calls)
-
2 local phone numbers (1 can be fax number)
-
Unlimited calling to USA & Canada*
-
No long distance charges
-
Intercom, transfer, paging*, groups, voicemail + more.
-
Includes e911 service.
-
*Electronic Fax to email ($9.95 value)
-
SMS/Text from business # ($9.95 value)
-
Conference Rooms ($9.95 value)
-
Voicemail Transcription ($9.95 value)
-
System Backup & Restore ($19.95 value)
-
Cloud and Virtual include private server ($19.95 value)
Required equipment:​
Office Plan
Cloud Plan
No equipment is needed for the Virtual Plan, just download our Cloud Softphone from the iOS or Google Play stores.
Premium Plans and add on services:
Premium Plan 8 lines + 4 numbers + lots of extras
(also for Complex Systems or Large Deployments)
$249.95 mo.
save $60
Features included in plan:
-
​Keep your existing number(s) or get new ones.
-
8 HD VOIP voice lines (8 concurrent calls)
-
Up to 4 local phone numbers (1 can be fax number)
-
Unlimited calling to USA & Canada*
-
No long distance charges
-
Intercom, transfer, paging**, groups, voicemail + more.
-
Includes e911 service.
-
Electronic Fax to email ($9.95 value)
-
SMS/Text from business # ($9.95 value)
-
Conference Rooms ($9.95 value)
-
Voicemail Transcription ($9.95 value)
-
System Backup & Restore ($19.95 value)
-
Private Cloud server ($19.95 value)
BONUS FEATURES:
-
Call Recording
-
Web Softphones
-
Basic CRM
ALL INCLUDED IN PLAN​
Additional charges for:
-
More than 4 numbers
-
More than 8 lines
-
any a la carte features from our list (800 numbers etc)
***If your business meets any of the following criteria, this will be your base plan:***​
​
-
Three or more domestic locations
-
A location is any place of business with a phone extension.
-
-
Thirty or more extensions of any type, including soft-phone and/or virtual.
-
One or more international locations or extensions.
Best Value
Premium Lite 6 lines + 4 numbers + lots of extras
$199.95 mo.
save $60
Features included in plan:
-
​Keep your existing number(s) or get new ones.
-
6 HD VOIP voice lines (6 concurrent calls)
-
Up to 4 local phone numbers (1 can be fax number)
-
Unlimited calling to USA & Canada*
-
No long distance charges
-
Intercom, transfer, paging**, groups, voicemail + more.
-
Includes e911 service.
-
Electronic Fax to email ($9.95 value)
-
SMS/Text from business # ($9.95 value)
-
Conference Rooms ($9.95 value)
-
Voicemail Transcription ($9.95 value)
-
System Backup & Restore ($19.95 value)
-
Private Cloud server ($19.95 value)
BONUS FEATURES:
-
Call Recording
-
Web Softphones
-
Basic CRM
ALL INCLUDED IN PLAN​
Additional charges for:
-
More than 4 numbers
-
More than 8 lines
-
any a la carte features from our list (800 numbers etc)
NEW Plan!
Add-On Services
Additional Lines
$24.95 mo.
1 additional HD voip voice line (adds 1 additional concurrent call) with unlimited calling to USA & Canada*, no long distance charges.
Additional Local Number (voice or fax)
$4.95 mo.
1 additional local telephone number (DID) for voice calls or faxing. Useful if you want a number that rings directly to a specific extension. T38 enabled if it is being used for fax.
Toll Free Number (voice or fax)
$4.95 mo.
Toll Free number for inbound voice or fax calls. All inbound toll free calls billed @ 2¢ per minute.
Call Recording
Allows call recording to digital storage. Nice to have for recording long detailed conference calls, or for training CSR's.
$9.95 mo.
Text Messages
100 Free SMS messages included in basic billing. All additional messages billed @ 5¢ each unless TextPlus or TextPro has been added to plan.
100 FREE
additional 5¢ each
TextPlus
Pre-Pay for discounted text messaging. 1400 Text/SMS messages included in plan, all additional messages billed @ 3.5¢ each.
49.95 mo.
add text 3.5¢
TextPro
Pre-Pay for discounted text messaging. 4000 Text/SMS messages included in plan, all additional messages billed @ 2.5¢ each.
99.95 mo.
add text 2.5¢
International Calling
Pre-Pay for discounted international calling by filling your ring-u wallet. Rates as low as 2¢ per minute. Check our international rates here.
2¢ min
and up
Analog Fax Machine Connection
An additional dedicated fax line directed to your analog fax adapter (HT801/802 etc). Valuable to offices that do a lot of faxing and don't want to scan faxes to use our included electronic fax service. (Uses the fax number included in the basic plan)
$24.95 mo.
Web Softphone
Turn your browser into a ring-u softphone! Work from anywhere with a laptop, desktop, and most browsers. Solves many remote work issues and this monthly fee allows use of multiple softphones on your account for just one fee. For best results use a headset
$19.95 mo.
Basic CRM
Turn your daily calls into a customer contact list. Add customer info, address, and see a log of all customer calls, recorded calls*, SMS/Test messages, and faxes. Automatically groups all of this information under the customer tab. All data exportable as CSV, or XLS file type.
$19.95 mo.
CRM + Softphone Combo
Get all the benefits of our CRM and our browser based Web Softphone for one low price and save $10 on your monthly bill!
$29.95 mo.
Bespoke Features (add-on)
Occasionally we get a customer who wants features and/or logic that is not part of our regular offerings that are built into the above plans. We are willing to look at those wants/needs on a case by case basis. If we agree to the request, this is the minimum charge for the initial coding creation/changes as well as the ongoing fee to support a unique configuration.
$249.95 mo. & up
*Calls inside the continental USA and most of Canada. See detailed RATES for clarification.
To take advantage of our services you will need the following:
1. A high speed, low latency internet connection. Test your connection here.
2. Our Hello Hub plug-n-play small business PBX. We do not sell our services for use with other brands or types of equipment/systems because we would have no control over hardware specification, quality, ease of use or troubleshooting.
3. SIP handsets such as the Grandstream GRP 2614 (which we sell here), or a cell phone can be used as an extension either by using an app, or by forwarding the call to your cellular number (virtual extension).