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30 Day Return Policy

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In the first 30 days you may return 100% of items purchased through this website for a full refund. Here is how:

 

  1. Contact us via phone or email and arrange for the return. Please do not ship anything back until you have contacted us.

  2. Make certain that all boxes, manuals, cables, etc are returned with the product. Items should be in "as received" condition. If it is missing items including manuals, boxes, etc or there is damage, an appropriate restocking fee will be charged.

  3. For Amazon purchases the product must be returned to Amazon as it was received within the first 30 days. 

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90 Day 

No hassle, risk free, satisfaction guarantee.

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Our 90 day no hassles, risk free, satisfaction guarantee covers all of the ring-u products and services. Specifically, the ring-u Hello Hub and any monthly services that are subscription based. It does not cover products such as phones or peripherals manufactured by anyone other than ring-u llc. Any international long distance or 800 number overage charges are not refundable as they are not subscription based, but rather pay-as-you-use services.

 

  1. Contact us via phone or email and arrange for the return. Please DO NOT ship anything back until you have contacted us.

  2. Make certain that all boxes, manuals, cables, etc are returned with the Hello Hub. It should be in "as received" condition.

  3. For Amazon purchases the product must be returned to Amazon in "as received" condition within the first 30 days. After the first 30 days the Hello Hub is returned to us here at ring-u.


We are sorry that ring-u did not meet your expectations or needs and hope you find telecom happiness elsewhere.

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Any questions? Call us : 423.567.4888 Monday-Friday 9am-5pm EST

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M E M B E R

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The ring-u business telephone service  does not include high-speed Internet or broadband service which is required for operation. Free calling offered in the United States only. Federal universal service charges, FCC regulatory fee, state and local taxes, fees & surcharges and regulatory and compliance fees are billed monthly and are subject to change. Some enhanced features may require an additional monthly service fee and may also require additional peripheral devices that are sold separately. Unlimited U.S. calls are subject to normal business usage limitations. Like any product or service, The ring-u Hello Hub and ring-u service may not be the right choice for your business, and we DO NOT support or allow the use of our service for call centers/robo-calling/or tele-spamming operations. See terms and conditions for current usage limitations. International calls are billed per minute and must be prepaid.  ring-u E911 service operates differently from conventional/pots/landline 911 service.  See e911 for details. Some alarms, faxes and other devices may not be compatible. Additional terms apply, see terms and conditions. 
 

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